Frequently asked questions

What does my monthly subscription include?

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Can I add my child to my current cellular plan?

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Is my child’s data secure?

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How much does the Aqua One cost?

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Can I use Cyber Dive's monitoring service to monitor any smartphone?

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What can I monitor on my child's Aqua One?

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How do I replace my child’s Aqua One?

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How do I monitor my child's Aqua One activity?

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When will I be able to monitor my child’s Aqua One activity?

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When will I receive my Aqua One?

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How do I activate my child's Aqua One?

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Does Cyber Dive have an iOS and/or Android app to download on mobile devices?

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How do I cancel my Aqua One subscription?

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Can we shop Aqua Ones in-store?

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Can I turn my child’s Aqua One off from my Parent Dashboard?

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Does my child have access to my Parent Dashboard from their Aqua One?

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Can I control which apps my child is able to download from my Parent Dashboard?

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Can I transfer my child’s current phone number to their Aqua One?

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Can I monitor my child’s Aqua One from my iOS or Android device?

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Is my monthly subscription set to auto-pay?

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What happens if my child loses their Aqua One?

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Can I control my child’s screen time from my parent dashboard?

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How long does it take to receive a replacement phone?

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Can I change the phone number associated with my child’s Aqua One?

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What is Cyber Dive's network coverage?

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Aqua One's exclusive carrier is Plum Mobile which runs on America's Largest Network.

Elizabeth Smart, Elizabeth Smart Foundation
"It's encouraging to know that, as parents, you do not have to be left in the dark, you can be involved. That's quite a powerful tool."
Elizabeth Smart
Elizabeth Smart Foundation
Georgann Yaya, AZCentral
"Helping parents prepare for the gamut of situations to which social media opens the door has made [Cyber Dive] venture more valuable than the bottom line."
Georgann Yara
azcentral
Billy Harfosh, iHeartRadio
"If we're concerned about stranger danger... what about a stranger getting into your child's direct messages? It can be just as dangerous, if not more so."
Billy Harfosh
iHeartRadio
Desiree Briggs, Mama Army
"[Aqua One] was just launched and is going to change the way that our children grow up in a technology-driven world."
Desiree Briggs
Co-Founder of The Mama Army
Pinal County Sheriff Mark Lamb
"As a Lawman and a parent I love seeing solutions for protecting children from the child predators. This Aqua One phone helps parents and even addresses the mental health of the child. Well done Cyber Dive."
Sheriff Mark Lamb
Sheriff of Pinal County Arizona
Dawn Van Camp, Mama Army
"In a society that relies so much on virtual connection, it is necessary that we teach our children how to navigate and use technology responsibly."
Dawn Van Camp
Co-Founder of The Mama Army
Phoenix Dream Center CEO Brian Steele
“One of the neatest parts about the tool is that it gives insight into not only the safety of what my child is doing out there but what my child is thinking.”
Brian Steele
CEO of Phoenix Dream Center
Larissa Marulli, Moms.com
“Being informed of your child's social media habits isn't just beneficial from a safety standpoint. You'll get an inside look at what your kid is into and enjoying.”
Larissa Marulli
moms.com
Elizabeth Smart, Elizabeth Smart Foundation
"It's encouraging to know that, as parents, you do not have to be left in the dark, you can be involved. That's quite a powerful tool."
Elizabeth Smart
Elizabeth Smart Foundation
Georgann Yaya, AZCentral
"Helping parents prepare for the gamut of situations to which social media opens the door has made [Cyber Dive] venture more valuable than the bottom line."
Georgann Yara
azcentral
Billy Harfosh, iHeartRadio
"If we're concerned about stranger danger... what about a stranger getting into your child's direct messages? It can be just as dangerous, if not more so."
Billy Harfosh
iHeartRadio
Dawn Van Camp, Mama Army
"In a society that relies so much on virtual connection, it is necessary that we teach our children how to navigate and use technology responsibly."
Dawn Van Camp
Co-Founder of The Mama Army
Pinal County Sheriff Mark Lamb
"As a Lawman and a parent I love seeing solutions for protecting children from the child predators. This Aqua One phone helps parents and even addresses the mental health of the child. Well done Cyber Dive."
Sheriff Mark Lamb
Sheriff of Pinal County Arizona
Desiree Briggs, Mama Army
"[Aqua One] was just launched and is going to change the way that our children grow up in a technology-driven world."
Desire Briggs
Co-Founder of The Mama Army
Phoenix Dream Center CEO Brian Steele
“One of the neatest parts about the tool is that it gives insight into not only the safety of what my child is doing out there but what my child is thinking.”
Brian Steele
CEO of Phoenix Dream Center
Larissa Marulli, Moms.com
“Being informed of your child's social media habits isn't just beneficial from a safety standpoint. You'll get an inside look at what your kid is into and enjoying.”
Larissa Marulli
moms.com

Technology changed kids; Aqua One will change parenting

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