need help?
We're Here.
Our Customer Care Team is here for you 7 days a week, 8:00 AM – 8:00 PM MST to answer questions, troubleshoot issues, and give you the absolute best experience possible.
💬 Chat With Us
Click the chat icon on the bottom right of our website to get instant help.
Prefer email? Reach us anytime at support@cyberdive.co—we’ll get back to you as fast as possible.
👨👩👧 Aqua One Users: Live Support
Log in to your Parent Dashboard to access live chat with a real agent during support hours.
Just click the icon with the "?" (Question Mark) in the upper right corner of your home screen.
🎉 Holiday Support
We take holidays seriously—but we take your experience seriously too.
Live chat won't be available, but we’ll respond to you within 12 hours. No matter the day.
❔Got a question? Let’s solve it.
